Delivery & Returns
Royal Mail & Air Mail
Processing Time & Shipping
All items are handmade by myself and made to order. Therefore, it can take upto 7 days before being dispatched, but I do try to aim within 3-5 working days.
However, during busy periods our dispatch time may take a little longer.
I despatch via Royal Mail or Air Mail for overseas orders. Delivery time scales may vary at peak times of the year and delivery location.
Free UK standard delivery when you spend £45 or more. (UK only)
Standard Delivery – £2.50 (UK Only)
International Delivery – £7 - £10
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Dazzle Paws is not responsible for delays due to customs.
Returns & Refunds
We thrive to ensure that every order goes out in pristine condition and meets to customers requirement.
However, if you are unhappy with the item you have received in any way, please do contact us prior to returning.
To be eligible for a return , your item must be unused and in all of the original packaging. Please take reasonable care of the goods whilst in your care. It is your responsibility to ensure that the goods are appropriately packaged to make sure that they are not damaged in transit.
All goods must be returned to us within 14 days of delivery, to receive an exchange or refund (less any postage and packaging).
However, any personalised items cannot be exchanged or refunded unless damaged.
To return your product, mail to:
Dazzle Paws
Unit 12, Chilvers Coton Craft Centre
Avenue Road
Nuneaton
Warwickshire
CV11 4LU